EXPERIENCIA DEL CLIENTE
Procesos de negocio
BUSINESS PROCESS OUTSOURCING
If you are looking for a contact center outsourcing service that can provide you with the best possible customer service, then look no further than ours! We have a team of professional customer service representatives who are ready and willing to help your customers with whatever they need. We understand that excellent customer service is the key to keeping your customers happy and loyal, so we will do everything we can to make sure that they are taken care of.
We know that you might be worried about entrusting your customer service needs to another company, but we can assure you that we will take good care of them. We have years of experience in the industry and we know exactly what it takes to provide outstanding customer service. We also use the latest technology and tools to make sure that our services are of the highest quality.
So if you want to give your customers the best possible experience, then please Contact us today! We would be more than happy to discuss our services with you in further detail.
Inbound Call Center
Brindamos un servicio directo en el idioma sin necesidad de que contrates personal adicional.
Podemos adaptarnos a tu volumen de llamadas y requisitos de idioma, eliminando el costo de contratar personal.
Soporte de primer nivel para clientes que no hablan inglés, tenemos una solución que se adapta a las necesidades de personal de tu centro de llamadas.
Outsource Customer Support
Support in multiple languages 24/7 and geos.
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Third-Party Verification Services
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Consumer Product Support
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Customer Service Representative Services CSRRetail Customer Support Services
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Retail BPO Support Services
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Email Support Services
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Chat Support Services
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Social Media Customer Service
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Technical Support Services
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Remote IT Support Services
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Toll-Free Customer Support
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Multilingual Call Center Services
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Seminar Registration Services
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e-Commerce Customer Support Services
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Click to Talk Support ServicesOrder Tracking and Status Enquiry
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Video Chat Customer Services
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Multichannel Support Services
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Omnichannel Support Services
Call Center Monitoring
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Call Quality Analytics Services
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Call Quality Monitoring Services
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Text Monitoring Services
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Call Auditing Services
Implementa una estructura más rentable para brindar experiencias estandarizadas de alta calidad en el idioma nativo de tu cliente
¿POR QUÉ BILINGUAL?
SEGURIDAD OPERACIONAL
Why Nearshore or Offshore Inbound Customer Support?
Equipos altamente calificados en diferentes lugares alrededor del mundo
Informes y gestión de cuentas asignadas
La mejor calidad y eficiencia operativa
Gestión unificada de la fuerza laboral
Industries we service
Healthcare, Retail, E-commerce, Insurance, Technology, Hospitality
Our Five-Step Process 5
1
Client Request
2
Project
Analysis
3
Contract
4
5
Kick-Off
Ramp-up